Privacy Policy

Effective Date: September 10, 2023

At Ready to Ride Chicago (“we,” “our,” “us”), your privacy and security are our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.readytoridechicago.com or use our services. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect the information necessary to provide our services, including:

  • First and Last Name – to verify and manage bookings.

  • Email Address – to send confirmations, updates, promotions, and discounts.

  • Optional Contact Details (such as phone number or address) – only if you choose to provide them for better communication.

We do not collect or store sensitive payment information such as credit card numbers on our servers.

2. Payment Security

  • All payments are processed through trusted third-party payment gateways.

  • Your payment details are encrypted and secured  using industry-standard technology.

  • We never have access to your full credit or debit card details.

  • Our website is protected with SSL encryption (https://), ensuring all data transmitted is secure.

3. How We Use Your Information

We use your personal information for the following purposes only:

  • To confirm and manage bookings.

  • To communicate with you about your reservations.

  • To send exclusive promotions, offers, and updates (only if you opt in).

  • To improve our website, customer service, and overall experience.

4. Data Sharing & Disclosure

  • We do not sell, rent, or share your personal data with third parties for marketing purposes.

  • Your data is used only within our company and trusted systems necessary to process bookings.

  • We may disclose information if required by law, to protect against fraud, or to ensure the safety of our customers.

5. Your Rights & Choices

You are always in control of your personal data. You may:

  • Request access to the information we hold about you.

  • Request corrections to your personal information.

  • Request that we delete your data at any time.

  • Opt out of promotional emails by clicking “unsubscribe” in any email or by contacting us directly.

6. Data Protection Measures

We take the security of your information seriously and apply:

  • Encryption for all payment transactions.

  • Secure servers and hosting for customer data.

  • Access restrictions so only authorized staff can handle customer information.

7. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize promotions. You can disable cookies in your browser settings if you prefer.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this page regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Ready to Ride Chicago
5550 N Elston Ave.
Chicago, IL 60630
📞 Call or Text: (312) 722-8966
📧 Email: bookings@readytoridechicago.com